Cookie Policy

Last updated: 20 October 2026

1. Introduction

Lyvovo Pet Designs (“Lyvovo”, “we”, “us” or “our”) uses cookies and similar technologies to support the operation of our website, improve your online shopping experience and understand how visitors interact with our products and services.

This Cookies Policy explains what cookies are, how we may use them, the types of information they collect and the choices available to you when browsing our online store.

This policy should be read together with our Privacy Policy and Terms and Conditions.

We aim to manage cookies and related technologies in accordance with applicable Australian privacy and consumer protection laws.

2. What Are Cookies?

Cookies are small text files that a website may store on your computer, mobile phone or other device when you visit it. They allow the website to recognise your browser or remember certain information about your visit.

Cookies may help a website remember items in your shopping cart, maintain your session, remember preferences or understand how visitors use its pages.

We may also use similar technologies, such as tracking pixels, tags, scripts and local storage, which can collect or store information about your interactions with our website.

Some technologies operate only while your browser is open, while others may remain on your device for a longer period.

3. Types of Cookies We May Use

Depending on the features and services enabled on our website, we may use the following categories of cookies and similar technologies.

3.1 Essential and Functional Cookies

These technologies support the basic operation and security of our online store.

They may be used to:

Keep products in your shopping cart while you browse.
Support checkout and payment functionality.
Maintain secure browsing sessions.
Remember certain preferences and settings.
Help detect suspicious activity and protect against fraud.

Some of these technologies are necessary for our website to function properly. Disabling them may prevent certain features, including the shopping cart or checkout, from working as intended.

3.2 Analytics and Performance Cookies

Where enabled, analytics cookies help us understand how visitors use our website.

They may collect information such as:

Which pages and products visitors view.
How visitors navigate between pages.
The time spent on particular pages.
Browser, device and general technical information.
Website errors and performance issues.
The sources through which visitors arrive at our website.

We may use this information to improve website performance, product presentation, navigation and the overall shopping experience.

Where possible and appropriate, we use aggregated or de-identified information for statistical analysis. However, some analytics data may still constitute personal information under applicable law.

3.3 Advertising and Marketing Cookies

Where enabled, advertising and marketing technologies may help us measure advertising performance, understand interactions with our promotions and deliver more relevant advertisements.

These technologies may be used to:

Measure whether an advertisement leads to a website visit or purchase.
Understand how visitors interact with our products after viewing an advertisement.
Help limit repeated advertisements.
Support advertising campaigns on third-party platforms.
Create or use audience groups for advertising, where permitted.

Depending on the tools configured on our website, these technologies may be provided by advertising platforms or other third-party services.

Some advertising technologies may share information about your browser, device or website activity with their providers. This information may be combined with information those providers obtain from other sources, subject to their own practices and applicable law.

Where required by law, we will obtain consent before using non-essential advertising cookies or similar tracking technologies.

3.4 Preference Cookies

These technologies may remember choices you make when visiting our website, such as your preferred settings or certain display preferences.

They can help provide a more consistent and convenient browsing experience when you return.

3.5 Third-Party Cookies

Certain features on our website may be provided by third parties, such as payment processors, analytics providers, advertising platforms, social media services and ecommerce applications.

These providers may use cookies or similar technologies when their services are integrated into our website.

Their information-handling practices are governed by their own privacy policies and terms. We encourage you to review those policies where relevant.

The third-party technologies used on our website may change as we update our services and business operations.

4. What Information Can Cookies Collect?

Depending on the technology involved, cookies and similar tools may collect or help us access information such as:

IP address or approximate location derived from an IP address.
Browser type, operating system and device information.
Pages visited, products viewed and links clicked.
Shopping cart activity and interactions with checkout.
Website referral sources and browsing patterns.
Cookie preferences and session identifiers.
Interactions with advertisements and promotional content.

Cookies do not necessarily identify you by name. However, information collected through cookies may be associated with other information that identifies you or may otherwise be treated as personal information under applicable law.

For more information about how we handle personal information, please read our Privacy Policy.

5. How We Use Cookies

We may use cookies and similar technologies for purposes including:

Operating and securing our website.
Enabling shopping cart, checkout and payment features.
Remembering relevant preferences.
Understanding website traffic and performance.
Identifying technical issues and improving functionality.
Evaluating the effectiveness of marketing campaigns.
Supporting personalised content or advertising where enabled and permitted.
Detecting suspicious activity and helping prevent fraud.

We will handle information collected through cookies in accordance with applicable law and our Privacy Policy.

We will not use or disclose personal information for unrelated purposes unless permitted or required by law or otherwise supported by an appropriate legal basis.

6. Managing Your Cookie Preferences

You may have several options for managing cookies and similar technologies.

Cookie preference settings

Where a cookie preference tool is available on our website, you may use it to review or change your preferences for non-essential cookies.

Essential technologies may remain active where they are necessary to provide a service you have requested or to maintain website security, subject to applicable law.

Browser settings

Most web browsers allow you to view, block or delete cookies through their settings. You can generally configure your browser to notify you when a cookie is placed or to refuse certain cookies.

You can consult your browser's help documentation for instructions specific to your device and browser.

Third-party advertising settings

Some advertising platforms provide tools for managing advertising preferences. You may be able to use these tools to adjust certain advertising settings or limit particular forms of personalised advertising.

These controls do not necessarily prevent all data collection or advertising, and their effectiveness depends on the service and settings involved.

Important: Blocking or deleting cookies may affect website functionality. For example, you may need to re-enter certain preferences, and some shopping cart or checkout features may not operate correctly.

Where applicable law requires consent for non-essential cookies or tracking technologies, we will provide an appropriate consent mechanism and respect your choices as required by law.

7. Cookies and International Data Transfers

Some third-party providers whose technologies may be used on our website may store or process information outside Australia.

The location of processing will depend on the providers and services we use.

Where cookie-related information constitutes personal information and is disclosed overseas, we will take reasonable steps to comply with applicable Australian privacy requirements, including any relevant obligations under the Australian Privacy Principles where they apply.

For further information about overseas disclosures and how we handle personal information, please refer to our Privacy Policy.

8. Data Security and Retention

The length of time a cookie remains on your device depends on its purpose and configuration.

Some cookies are temporary and expire when you close your browser. Others may remain on your device until they expire or are deleted.

Information collected through cookies may also be retained by us or our service providers for periods appropriate to the purpose of collection, subject to applicable legal requirements.

We take reasonable steps to protect personal information handled through our website against misuse, interference, loss, unauthorised access, modification and disclosure.

However, no internet-based system can be guaranteed to be completely secure.

9. Children's Privacy

Our website is intended for people who can lawfully use our services and make purchases.

We do not knowingly use cookies or similar technologies to collect children's personal information in circumstances where doing so would be inappropriate or unlawful.

If you believe that information has been collected unlawfully through our website, please contact us so we can investigate and take appropriate steps.

10. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to our website, the technologies we use, our service providers or applicable legal requirements.

Any updated version will be published on this page, together with a revised “Last updated” date.

Where required by law, we will take additional steps to notify visitors of material changes or obtain consent for relevant changes in the use of cookies or similar technologies.

We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Cookies Policy, our use of cookies or how to manage your preferences, please contact us:

Business: Lyvovo Pet Designs

Email: lyvovobrand@gmail.com

We will endeavour to respond to enquiries and concerns within a reasonable timeframe.